SHIPPING POLICY

EFFECTIVE DATE: DECEMBER 04, 2025

BIKE SHOP ON THE GO CORP. ensures fast and reliable delivery from our Miami, FL warehouse. This Shipping Policy details our process, effective as of December 04, 2025.

SHIPPING PROCESS

Orders are processed within 1-2 business days
Shipped from 3200 NW 11th Ave, Miami, FL 33127, USA
Standard delivery nationwide: 4-8 business days

SHIPPING RATES

FREE standard shipping on all orders over $500
Calculated standard rates for orders under $500
Expedited shipping available (extra fee)

TRACKING

You’ll receive a tracking number by email as soon as your order ships. Real-time updates via trusted carriers.

INTERNATIONAL SHIPPING

Available to select countries. Customer responsible for customs duties, taxes, and fees. Delivery: 7-14 business days.

DELIVERY DELAYS

Delays may occur due to weather, holidays, or carrier issues. We’ll notify you immediately.

DAMAGED OR INCORRECT ITEMS

Notify us within 7 days of delivery with photos. We’ll arrange replacement or refund, including return shipping for approved claims.

QUESTIONS AND CONTACT INFORMATION

For any shipping-related questions or concerns, please contact us at:

BIKE SHOP ON THE GO CORP. 3200 NW 11th Ave, Miami, FL 33127, USA Phone: +1 (786) 631-3099 Email: ride@bikeonthego.shop